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Customer Reviews
Overall rating: 4.8 / 5 from 1529 reviews.
I thought I couldn’t justify spending so much on. Dressing Gown but I am So glad I did. I’ve also bought one for my neighbour! The pockets are lovely and roomy too! I’m a short round person and my Starry Night fits like a wonderful fluffy
sleeping bag. I’d love another one as a “spare”! Well worth the cost. 💝
My daughters love their hoodie haven. I have purchased 2 a grey and pink and they are beautiful, warm, cosy and even light up at night with the star decoration.
Definitely a must for the winter. ❤️❤️
Love love love it. Did not realise the stars glow in the dark. It’s quite big wish I could have ordered a small size but still happy. Please make this particular hoodie in children’s sizes. My granddaughters want one too.
I am very pleased with my hoodie. It's very warm. Just a bit longer than I need and I am not short so I have to be careful not to trip over. It looks just like the picture and seems to be well made.
Lovely & soft quality, I’m only 5’4 it’s to long it drags on the floor. So will regift it to someone taller. It’s lovely how generous on the size but too generous in my opinion
Store owner replied:
Warm and cuddly is exactly how a Haven should feel, Jo. So pleased your pink Starry Zip is giving you that cosy, wrapped-up feeling!
it took a long time to arrive but is exactly what l wanted.
Store owner replied:
Hi Julie, we’re pleased your Haven is exactly what you wanted.
Our standard shipping estimate of 7–10 business days after courier pickup is displayed at checkout, with processing time explained in our shipping policy. Weekends and public holidays are excluded.
Your parcel was collected on 23 August, giving an estimated delivery window of 1–4 September. Tracking confirms delivery on 5 September, just after that estimated window.
Thank you for your feedback, and we hope you enjoy your Haven.
Store owner replied:
Thank you, Nicole. We’re glad you’re enjoying the warmth of your Haven. This is a full-length design, so where the hem sits will vary with height. We appreciate you sharing your experience of the fit.
Store owner replied:
Thanks, Judy! We’re so pleased you love your Haven and have it ready for cooler days. We appreciate your suggestion for matching ankle-high slippers too.
So unbelievably warm. No air con or hot water bottle needed. Love it.
Store owner replied:
Thanks for coming back for a second Haven, Sharyn! We’re delighted you’re enjoying it and that your first one has found a new home with your friend. We really appreciate your continued support.
I bought my hoodie haven to go away with but arrived after and weather been nice since so only worn it once. Nice and roomy and very warm. I love that it zios right up room to move and not restricted like the tie gowns.
Totally recommend it.
Store owner replied:
Thank you for your recommendation, Cheryl. We appreciate your feedback about the delivery timing and are pleased you’re enjoying the roomy fit and warmth. It’s great to hear the full zip lets you move comfortably without a belt getting in the way.
I bought the pink starry zip dressing gown for my mum - chose it based on the length, the generous sizing, the colour and the front zip (for easy on and off). Couldn't resist the special price reduction so bought one for myself as well! We both LOVE them - great quality and so soft and snuggly and warm. Very happy with my purchase. Thank you.
Store owner replied:
Thank you, Leanne! We’re delighted you and your mum both love your pink Starry Zip Havens. It’s lovely to hear the generous fit, easy front zip and soft warmth are working so well for you both.
Store owner replied:
Thanks for your feedback. Product photography can naturally appear slightly different depending on lighting, screen settings and how the fleece is sitting. This design uses our soft star-pattern fleece, and the texture can vary slightly across the fabric due to the pile and direction of the fibres.
The models must be 6ft tall as these are rediculously long.
Store owner replied:
Thanks for your feedback. This style is part of our Full Length range and is intentionally designed to be extra long. The full dimensions are listed on the product page so customers can check the length before purchasing, as the fit will naturally vary depending on height.Not everyone is the same height !
I bought it for my dad as a present and he loves it and the customer service was excellent when i emailed about shipping times to get it quicker which they did very happy.
Store owner replied:
Thanks so much, Jessica! We’re delighted your dad loves his Haven and that our team could help with the shipping timeframe. We really appreciate you choosing Hoodie Haven for his gift.
I love this dressing gown it’s so comfortable and warm, I’m living in a caravan at the moment and whilst our house is getting built having to walk back and forth to the showers is a dream in the cold weather. The zipper is added guarantee that it’s not going to come apart showing my gorgeous nightie lol. I am only 165cm tall and it’s a bit long to walk in but that’s ok, I’m not going far.
Store owner replied:
Thanks so much, Kate! We’re glad your Haven is keeping you warm and comfortable while your house is being built. The zip certainly makes it easier to stay cosy and covered on those trips to the showers. Wishing you all the best with the build!