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Customer Reviews
Overall rating: 4.8 / 5 from 1510 reviews.
There grest
There great
It is warm and cuddly
it took a long time to arrive but is exactly what l wanted.
Store owner replied: Hi Julie, we’re pleased your Haven is exactly what you wanted. Our standard shipping estimate of 7–10 business days after courier pickup is displayed at checkout, with processing time explained in our shipping policy. Weekends and public holidays are excluded. Your parcel was collected on 23 August, giving an estimated delivery window of 1–4 September. Tracking confirms delivery on 5 September, just after that estimated window. Thank you for your feedback, and we hope you enjoy your Haven.
bought for daughter n son in law they love them
Store owner replied: Thank you, Donna! We’re so pleased your daughter and son-in-law love their Havens. We appreciate you choosing them as gifts.
It’s a great gown so warm but I wouldn’t advise for a short person as I am 5 f 5 ins and is abit long .
Pastel Pink Starry Elegance Haven
Store owner replied: Thank you, Nicole. We’re glad you’re enjoying the warmth of your Haven. This is a full-length design, so where the hem sits will vary with height. We appreciate you sharing your experience of the fit.
Love them Soft and so warm and snuggly.
Store owner replied: Thanks so much, Deborah! We’re delighted you love the softness and warmth of your Havens. Enjoy staying cosy in them.
So cozy warm and oversized Perfect 👌
Store owner replied: Thank you, Sharon! We’re so pleased the roomy fit and cosy warmth are just right for you. Enjoy your pink Starry Zip Haven.
Love it, can't wait till winter!! Would love to have ankle high slippers to match!!
Store owner replied: Thanks, Judy! We’re so pleased you love your Haven and have it ready for cooler days. We appreciate your suggestion for matching ankle-high slippers too.
So unbelievably warm. No air con or hot water bottle needed. Love it.
Store owner replied: Thank you, Robyn! It’s lovely to hear your Haven is keeping you so warm and comfortable. We’re glad you love it.
So snuggled up in it . This is my 2nd one , gave my girlfriend my first one. Thanks ❤️ 😊
Pastel Pink Starry Elegance Haven
Store owner replied: Thanks for coming back for a second Haven, Sharyn! We’re delighted you’re enjoying it and that your first one has found a new home with your friend. We really appreciate your continued support.
I bought my hoodie haven to go away with but arrived after and weather been nice since so only worn it once. Nice and roomy and very warm. I love that it zios right up room to move and not restricted like the tie gowns. Totally recommend it.
Store owner replied: Thank you for your recommendation, Cheryl. We appreciate your feedback about the delivery timing and are pleased you’re enjoying the roomy fit and warmth. It’s great to hear the full zip lets you move comfortably without a belt getting in the way.
I bought the pink starry zip dressing gown for my mum - chose it based on the length, the generous sizing, the colour and the front zip (for easy on and off). Couldn't resist the special price reduction so bought one for myself as well! We both LOVE them - great quality and so soft and snuggly and warm. Very happy with my purchase. Thank you.
Store owner replied: Thank you, Leanne! We’re delighted you and your mum both love your pink Starry Zip Havens. It’s lovely to hear the generous fit, easy front zip and soft warmth are working so well for you both.
Warmest dressing gown I've ever had
Store owner replied: Thank you, Jennifer! We’re delighted your Haven is the warmest dressing gown you’ve owned. Enjoy staying cosy in it.
Not great quality at all. Look very fluffy in pics, i. Truth fluff is quite patchy
Store owner replied: Thanks for your feedback. Product photography can naturally appear slightly different depending on lighting, screen settings and how the fleece is sitting. This design uses our soft star-pattern fleece, and the texture can vary slightly across the fabric due to the pile and direction of the fibres.
The models must be 6ft tall as these are rediculously long.
Store owner replied: Thanks for your feedback. This style is part of our Full Length range and is intentionally designed to be extra long. The full dimensions are listed on the product page so customers can check the length before purchasing, as the fit will naturally vary depending on height.Not everyone is the same height !
I bought it for my dad as a present and he loves it and the customer service was excellent when i emailed about shipping times to get it quicker which they did very happy.
Store owner replied: Thanks so much, Jessica! We’re delighted your dad loves his Haven and that our team could help with the shipping timeframe. We really appreciate you choosing Hoodie Haven for his gift.
I love this dressing gown it’s so comfortable and warm, I’m living in a caravan at the moment and whilst our house is getting built having to walk back and forth to the showers is a dream in the cold weather. The zipper is added guarantee that it’s not going to come apart showing my gorgeous nightie lol. I am only 165cm tall and it’s a bit long to walk in but that’s ok, I’m not going far.
Store owner replied: Thanks so much, Kate! We’re glad your Haven is keeping you warm and comfortable while your house is being built. The zip certainly makes it easier to stay cosy and covered on those trips to the showers. Wishing you all the best with the build!
I am obsessed with these gowns , just wish they would ship to New Zealand. Just buy one the zip is great so hard to get gowns with zips , and amazing how warm it is , LOVE LOVE LOVE IT !!!!!
Store owner replied: Thanks so much, Karen! We’re thrilled you love the warmth and zip design. We do ship to New Zealand, and you can select New Zealand as your delivery country at checkout. We’d love to send another Haven your way!
Perfect length and wraps around like a cosy blanket, good quality zip one snugly happy lady
Store owner replied: Thanks so much, Sharon! We’re delighted you love the length, cosy wraparound feel and quality zip. One snug and happy customer is exactly what we like to hear!
Great thanks a little long for me drags on the floor
Store owner replied: Thanks for your feedback, Maree. This style is intentionally designed to be full length, so it may sit close to the floor depending on height. The garment measurements are listed on the product page to help customers assess the length before ordering. We’re glad you’re otherwise enjoying it.
I love my pink hoodie, don’t know how I managed without it. Wish I could live in it forever 💕💕💕💕👵🏻
Store owner replied: Thanks so much, Laurel! We love hearing how much you adore your pink Haven. It sounds like it has found the perfect home!
I already have an Oodie, but when I lay on the couch it's not quite long enough for Luna (one of my cats) to be able to lay on top of. This gown reaches my ankles, and now I become trapped on the couch because she realllly doesn't want to get off the lovely softness! 😅 10/10 kitty approved! It's extremely warm and I love that I can have it unzipped to wear like a regular dressing gown as well. The glow in the dark stars are so cute 🤩 I just wish it came in more colours! If it were marbled deep blue and purple tones, or even just dark navy blue or black it would be more galaxy-esque/realistic and suit a more goth/alternative aesthetic. Very happy with my purchase so far ☺️
Store owner replied: Thanks so much, Helen! We love that Luna has given your Haven her 10/10 kitty approval. We’re thrilled you’re enjoying the warmth, versatile zip and glow-in-the-dark stars. Your suggestions for darker galaxy-inspired colours are fantastic too!
As cosy and comfy as advertised!
Store owner replied: Thank you, Sandra! Cosy and comfortable is exactly what we aim for. We’re so pleased your Haven lived up to expectations!
Women’s gown was far too long.
Store owner replied: Thanks for your feedback, Meredith. The Navy Full Length Haven is intentionally designed to provide extra-long coverage. Its garment measurements are listed on the product page so customers can compare the stated length with their height before purchasing, as the fit naturally varies from person to person.
I love my pretty pink hoodie. It is soft, cosy and warm. My only complaint is that, being short, mine is a bit too long. May I suggest you list the length in the description. Despite that, I am happily snuggled up whenever I need to be warm.
Store owner replied: Thanks so much, Joan! We’re delighted you find your Haven soft, cosy and warm. This is intentionally a full-length style, and the garment measurements are listed on the product page to help customers assess the length before purchasing. The finished fit will naturally vary depending on height.
Just a bit long otherwise grest comfy and warm
Store owner replied: Thanks, Susan! We’re glad you find your Haven comfortable and warm. It is designed as a full-length style, so the exact fit will naturally vary depending on height.
Love my gown! So hard to take off!
Store owner replied: Thanks so much, Jennifer! We love hearing that your Haven is so cosy you don’t want to take it off. Enjoy!
Looks great . Only just got so washed and put out to dry
Pastel Pink Starry Elegance Haven
Store owner replied: Thanks, Nicole! We hope you love it even more once it’s dry and ready to wear. Enjoy your new Haven!
It’s deliciously cosy and warm….I just want the cold nights to continue!
Store owner replied: Thanks so much, Linda! We’re delighted your Haven is keeping you deliciously cosy and warm without needing the heating.
Wonderful 💚 💜
Pastel Pink Starry Elegance Haven
Store owner replied: Thanks, Sharyn! We’re so pleased you think your Starry Elegance Haven is wonderful. Enjoy every cosy moment!
arrived quickly and is so cute
Store owner replied: Thanks so much, Katie! We’re glad your Strawberry Haven arrived quickly and that you love how cute it is.
Bought for my son and he loves it
Store owner replied: Thanks, Lee-Ann! We’re delighted your son loves his Navy Full Length Haven.
When I wear my oodie it feels like a big white hug
Store owner replied: Thanks, Barbara! A big cosy hug is exactly how a Haven should feel. We’re so glad you love it!
I like the colour,design and warmth however one size fits all is ridiculous. Certainly need small, medium and large for size choices. I have a 7” hem. Otherwise👍
Pastel Pink Starry Elegance Haven
Store owner replied: Thanks for your feedback, Jan. This Haven is intentionally designed as an oversized, full-length wearable blanket, and its garment measurements are provided on the product page so customers can assess the fit before ordering. The finished length will naturally vary depending on height.
Keeps me very warm
Store owner replied: Thanks, Wendy! We’re so pleased your Haven is keeping you warm.
I would be ecstatic, IF it wasn't too long by far, can't wear it without tripping over and at my age that is just downright dangerous. On the positive side, the warmth is off the charts, just amazing !.
Store owner replied: Hi Candy, thank you for your feedback. We’re so pleased you love how warm it is. This is one of our full-length designs, and we provide the measurements on the product page to help customers choose the right fit. For anyone who prefers something shorter, our Standard Haven may be a better option.
Bought for my daughter for her birthday and she loves it
Store owner replied: That’s wonderful to hear — happy birthday to your daughter! We’re so glad she loves it.
Brought this for my Dad he loved it, would have got one but wanted one with a full zip but without all the stars😁
Store owner replied: We’re so glad your dad loves it! Thank you as well for the suggestion about a plain full-zip version — we really appreciate the feedback.